Rooms looked lovely - however there were some slight issues - and while this didn`t spoil our stay- meant that not all of the guests had what was promised in the rooms. (e.g dvd didn`t work in one room, no bathroom plug in another room, pull out sofa bed didn`t work in another room). Hotel needs to perhaps pay attention to these issues as much as making the rooms look nice.

So Quartier was what I expected it to be - clean, relatively spacious and comfortable for a short stay. There were one or two things that reduced by score slightly - the hotel is not well signed from the road so we were glad we had a cabbie to help find it, there was no complimentary tea/coffee etc and the loo roll was a bit flimsy. Also, the lift was out of order for the whole weekend, which would have been a big problem if we were any higher up than the first floor as my Mum has arthtritis. However, overall the accomodation was perfectly decent and reception staff were very helpful.

lack of suitable power points in kitchen and lacked attention to detail with servicing appartment

Stayed for a couple of nights, great location. The staff were very nice and helpful. Problems with heat in the room, too hot as previous room occupant left on the storage heaters. Some bits were a bit tired and no kitchen towels so had to use bath towels. Overall will definately use again in down in London with the family.

Had everything we needed for a comfortable stay, clean, close tube ride to the centre of London. Brilliant value for money. Me and the girls would definately stay again.

This hotel was easy to get to, on the train and underground routes. It was perfect for a weekend stay. The only thing missing was a hairdryer which I am sure we could have borrowed if we asked.

The reception team are very helpful and friendly but the hotel was a bit of a let down: everything was clean and tidy and the bathroom was a good size. The bedroom however was very small and the lounge area just felt stark. Easy access to central London but kilburn`s not the best area!