room service menu is basic to say the least, service a bit slow but good. not a lot of in-room benefits, no milk with tea and coffee making facilities, neutragena shampoo and soap but that`s it. Not what you expect when the website advertises Molton Brown!

The hotel was lovely. Decorated nicely and to a good standerd. All the staff were pleasant, although when it came to checking out, they asked my to pay, even though i had paid in full at the time of booking, through hoteldirect. That is just a communication problem i guess - but it does make your heart skip a beat! Breakfast was ok, but the hot buffet was cold, but the staff said she would get the chef to cook us some more fresh and that wasnt a problem, when it came out fresh, that too was not hot. if they could sort that it would be excellent!!!!!

Sadly no cooked breakfast available - each bedroom for my party very hot not information about how to cool them - We were told when checking out that they could have done something about the temperature if we had asked, this is something to be aware of !

Booked twin room but none `available`. However, offered `family` suite which worked very well and was comfortable.

Excellent location,only 2 minute walk from Victoria station in a very quiet side street.The hotel has been recentley redecorated.Only let down by poor customer service.we could not check in as our room was not ready for us,& local knowledge dissapointing.

I stayed one night at Tophams, and paid an additional £14.95 to have breakfast included (booked through an agency). I was told on arrival that the kitchen was out of order due to a fire, and that i would be provided breakfast at a cafe down the road. Although the breakfast was perfectly adequate, from the prices on the cafe`s menu it would have only come to £7.50 had I bought it straight from the cafe. When i went back to the hotel to ask about this the man behind the desk was abrupt, rude & unhelpful, even though there were no other customers waiting. He said that it was the agency that charged me. I would say before you stay here check the kitchen is back in order & if not, then buy breakfast straight from a cafe! Its a lovely hotel, beautifully furnished but the staff were unwelcoming throughout my stay - no smiles or conversation.

very good location, easy access, receptionist was exceptionally efficient and polite (Albina), bedding was really nice, really clean. Clean toilets. We also used the restaurant and it was lovely and the food was tasty. Staff were very polite and helpful. Highly recommended. :)

We loved the decor of the room, comfy beds and nice bath. We were also impressed with the look of the lobby and the knight! Nice touch, very trendy. Only thing was I took a shower in Room 103 and the glass next to the wall seemed to leak a little bit. Also, unclear whether about the £3.75 fee for tea/coffee. Was this for the teas and coffees laid out for us? Normally hotels don`t charge for this.Otherwise, everything was great. Really enjoyed it and good location.

The hotel experienced some problem with our reservation and as a result had no room for us. They relocated us to another hotel, which was central and of a good standard; and they also paid for our taxi there. However we had specifically booked Tophams due to location as we had only one purpose to visit London. We had to accomodate our budget for taxis and buses which should not have been necessary. We were offered comlimentary breakfast- but this was only upon request

We stayed for one Saturday night, room only. The room was small and if untidy hard to walk around the room and yet charming, comfortable and would highly recommend.

Rooms quite small

Have just returned from our first stay, and thought Tophams was a wonderful hotel with beautiful contemporary decor throughout, finished to a really high standard, with very professional and helpful staff, and a great London location. Our room was just gorgeous too! Definately plan to return soon!! Thank you so much.

Asked to see another larger room.Shown but under street level.Believe there were others, hotel not full, but others not offered as an " upgrade ". Ideal position in London but will not stay again other than for two nights max.

We stayed one night at Tophams because we had a prom booked and didn`t want to rush back to Brighton at the end of it. This small hotel was excellent (very effective air conditioning on a very hot night) and beautifully appointed bedroom. HIghly recommended. Only one minor quibble - we asked if they could book us a taxi for the Albert Hall (which with great efficiency was duly summoned) and for a 2 mile journey (maximum) we were asked for £16. Do yourself and your wallet a favour - if you need a taxi walk around the corner and hail a black cab for half the price. All in all we would definitely recommend Tophams

Tophams is very conveniently located within a few minutes walk from Victoria Station. The directions provided to the hotal could be improved as I found a much quicker route back to Victoria Station / Victoria Street on the way back.Booking in was actually a pleasure in a very relaxed informal reception area - quick and efficient service.The room I stayed in was relatively small, so a little disappointing initially, however it was very well laid out with modern fittings and I found it to be more than adequate and comfortable.There is a useful lounge area adjoining the cozy bar which is pleasant to relax in.The buffet breakfast is efficiently run with prompt service. I would recommend this hotel for anyone who wants to stay in a central location at a reasonable price and would happily stay there again. Good value for money.

Good area and location, friendly staff and nice decor. We were placed in basement over old staircase which resulted in early and late of day noise.

Only drawback is that you can`t get dinner at the hotel other than a limited room service; but there are several restaurants nearby. This is not a hotel for large public rooms; rather a haven of comfortable peace.

The Tophams Hotel is a wonderful, bright and modern hotel conveniently located not more than 3 minutes walk from London`s Victoria station. The recently refurbished rooms are tastefuly decorated, clean, reasonably spacious and superb value for money. After our first and highly enjoyable overnight stay at this wonderful hotel my wife and I decided to revisit it to make sure the first time wasn`t just a fluke. No surprise, our second visit was just as enjoyable as the first. We`ve now decided to make The Topham`s Hotel "our" hotel and intend to use no other when we visit London.