Friendly, clean, good service and excellent location

great position for central London visit, clean room, quiet, so good restful stay, breakfast very good. Therefore overall impression excellent, we will return.

Lovely Hotel very friendly & helpful staff Only downside was the carvery!!. meat was wonderful the rest was not very hot & starter & sweet choices were poor

Very warm welcome by reception staff. Allowed us into room early which really helped due to a show being booked as a Christmas present. Room nice clean and bed comfy. But due to being on the inside of the hotel over looking fans/AC for hotel poor sleep due to the noise as they ran ALL night

Bed rock hard and so I didn`t get a decent night`s sleep

Nothing is too much trouble. All staff very friendly and helpful. Would recommend to anyone and am planning on returning soon. Thankyou for making the weekend special.

The bar facilities are good. The room was good. Cleanliness can be improved.

My room was tidy and clean, just the way I like it, I only ate breakfast in the hotel, and whilst it was adequate it was not outstanding, the staff were polite, and everything was well run. Would definitely stay again.

Conveniently situated for site seeing and theatreland, polite and helpful staff throughout hotel,clean and well maintained. Quality breakfast with plenty of choice.

we arrived 2 hours before check in and was allowed access to our room straight away as it was ready. All we expected was to be allowed to leave our luggage. Staff were helpful and happy. The room was clean, well presented and warm, almost too warm for me but very welcoming to my partner who feels the cold. House keeping was perfect with everything there we wanted for nothing. Literally next door to the Lyceum Theatre and just about all main London attractions within walking distance. Would highly recommend this hotel and would definately stay again.

Nice and comfortable

rooms were cold on arrival unable to close window in one of the rooms,breakfast staff cleared the table before we had finished our breakfast.apart from that we enjoyed our stay and would go back again.

I have known the Strand Palace for many years and it has evolved gently with the times. The Brasserie now an Indian Cuisine restaurant, a rather good little snack & coffee shop etc. The single rooms are excellent and not by the lifts or under the roof! The hotel provides a tranquil atmosphere in the rooms and the staff belong to the hotel rather than an agency, so there is a little bit of character. The only thing I would suggest as an improvement is the provision of a blanket (for those of us who can`t cope with the heat of duvets) without the need of having to ask - Polish staff don`t always understand what a blanket is! For theatre lovers and the West End the Strand is so in the right place - and within walking distance of Waterloo.

This hotel gives a good impression as you approach from the strand by foot or taxi. A friendly greeting at the door goes a long way. A good clean cut hotel with friendly staff eager to please. Excellent location

Had a very enjoyable stay. Hotel is well placed for the theatres and not far from the main shopping areas which are in walking distance. Would recommend the Indian food in the hotel restaurant. Only problem we encountered was breakfast the service was very poor. However the Hotel dealt with our complaint in a very professional manor. Drinks in the hotel are expensive but there are plenty of watering holes nearby. I would recommend the hotel and will be making another booking.

Took 20 min to book in with only me in the queue. Not blaming the reception staff as they were dealing with guests. It was the 2 managers standing around chatting and joking that annoyed me. The room was cold even with the rad turned up full. The bathroom was freezing. Take slippers for a night time toilet trip. Corridors were also very cold. Had a further wait for breakfast due to lack of tables. Basically you are paying for the name and London holiday inns or premier inns are much better. Am glad i was there just 1 night. Last note. Try to get a room on the 1st floor as lifts take a while at busy times.

Will recommend to everyone

Other than above it was very good

was not impressed with our room .Bed was stuck against wall and my husband and i are disabled .Had a very poor nights sleep

Room on the small side but adequate, everywhere was clean and efficient.

Great hotel in a perfect location the whole hotel is well presented and spotlessly clean. Staff very friendly and helpful when I next visit London I will definitely stay at the strand palace

Good hotel, clean, nice restaurant and close to theatre land.

The hotel exceeded my expectations considering the cost and location. Very good standard of fixtures & fittings and high standard of cleanliness. Only downside for me was the loud neighbours, partying until 3am - so not a great night`s sleep.

A clean and tidy hotel, no special luxury and quite a little room. Missed the possibility to iron my shirt in our room

This is my second stay, great location to walk to galleries, shops and restaurants. You get what you pay for. Food in the Indian restaurant is excellent. Staff very friendly and accommodating. Only issue is the lifts keep breaking down

My favourite London hotel be far.

I was meeting friends in town and didn`t want to travel home alone. This hotel was the perfect solution. And cheaper than a travelodge!!! Amazing!

We were looking for an hotel that was central and close to the theatre district and the embankment. This hotel could not have been better. We were greeted on arrival by very friendly receptionists and also the doorman was very polite. The room was clean and we were also asked if we would like a low or high floor. We had a very nice time and would definitely use this hotel again.

Would have been excellent but for a bathroom door that would not close (Room 676)

As we have stayed at the hotel on numerous occasions we once again enjoyed our latest stay, the reception staff were very helpful indeed.

The standard of the hotel was overall really good, but what let it down was the large queue for breakfast in the morning We also had to wait for fifteen minutes to leave our bags in the luggage locker - they had run out of tickets. But all that aside the Hotel was great and I would return again

My only criticism is the bar prices. ..otherwise everything else was excellent. ..

Excellent! good service, Nice room! HUGE! very comfortable bed just what you need after a hard days shopping!!!!!! would book again without a second thought. Doug & Lyn Woodhouse