We would definitely book this hotel again. Service was very friendly and nothing was too much trouble. We had a wonderful relaxing weekend thanks to the hotel staff, who were cheerful and friendly, whatever we needed. Would thoroughly recommend!

Worthwhile but essential that you read the novel before attending the performance

Lovely, clean hotel. Spacious rooms, helpful polite staff. Hotel fantastic location for a sightseeing and theatre trip to London.

I enjoyed my stay at Park Plaza Waterloo. The hotel is clean, modern and stylish. All of the staff were very friendly. I would definitely stay there again.

Clean hotel with great friendly staff and nice rooms as well. Would definitely stay again

Modern hotel clean and comfy beds and bedding. Lots of lights in the bedroom operated by a I pad type panel by the bed. Did not like all the blue lights in the room found it difficult to sleep. Interesting view of trains. Lovely swimming pool steam room not very hot but sauna good. All staff good and helpful. Hotels corridors and door all dark with low lighting.

Room spotless excellent room service just wished been nearer the westend

Booked this weekend for my special birthday.hotel was lovely ,staff were very helpful and friendly.Our room was very nice and comfortable. We had a complementary bottle of Prosecco and chocolates left in our room nice touch from the hotel made my weekend little more special. Thank you so much park plaza Waterloo

On arrival very efficient checkin. Nice room although we found it odd to have such lovely lighting options but to see in the bathroom you had to put the full lighting on in the room which was a bit unpleasant for my husband when I was up early and he wanted to sleep in. Very comfy bed. Overall good stay and great location so hear Waterloo, so we will use the hotel again.

Great location and very modern. Room quite small but not a problem. Could have been cleaner. Outside panels to wardrobes were dirty and a very cracked cup was not replaced over the two nights stay. No issues with outside noise... well insulated with a nice auto window screen touch! All in all an enjoyable experience.

Very central for theatres very clean and very helpful staff good swimming pool would definitely stay again

Rearly helpful room staff

Really liked this hotel. Fantastic location - really close to the tube but we walked everywhere. Only 30 minutes walk to the theatre, 15 to the river. Modern hotel with comfy beds & good facilities . Slightly odd bathroom/ toilet layout but not a big deal. Would definitely stay again.

Nice hotel good facilities but why is everywhere so dark!

Stayed for 1 night in a family room. Hotel clearly recently refurbished. Really pleasant stay. Rooms comfortable and v quiet. Kids loved the 15 m pool. 5 min walk to the London Eye.....I have no complaints whatsoever.....there are 2 other park plazas withing a few minutes walk slightly nearer the river....they looked v nice too ( but did not go in)..enjoy

Great location and nicely presented. The pool and spa is fab and so nice not to have to pay additional fees to access these! Staff very friendly and helpful. Room very nice however it was so modern we had difficulty in monitoring the lighting and air con! The door across the shower / loo was very stiff (room 139) and anyone less strong / older residents would have difficulty manoeuvring it. However love the Elemis products! The tea facilities were good although more milk sachets would have been helpful.

Both hotel and staff were amazing and friendly, if there was an issue they sorted it out in minutes, nothing was to much and they helped us print out tickets for our days activities.

For reasons mentioned in the show review I didn`t really spend a lot of time in the hotel due to being admitted to hospital. (Hotel in great location for St Thomas`s!!! One thing that slightly disappointed me was the room was classed as superior king suite.... but the bed was two singles pushed together, but I suppose after 8hours in A&E I was just greatful for a bed.

I would highly recommend this hotel, we had good overnight stay, would use this hotel again.

Excellent hotel, staff very courteous and helpful

Had an enjoyable stay at the Park plaza. Very nice hotel, very clean and modern with friendly-ish staff. However, I booked the hotel due to it being a `spa` hotel. Me and my girlfriend were both very disappointed as the spa was merely a freezing cold swimming pool and lukewarm sauna. Although overall the hotel was nice, for the price I paid we were expecting something much better. .

Awesome staff, lovely inside, however when requesting something special for our anniversary it was mentioned I wdidntndo anything advance seemed like it was shrugged off as nothing

Checking in was quick and staff friendly and helpful

Lovely venue, staff were fab, amenities are good and we thoroughly enjoyed our stay

Very helpful staff and delicious breakfast although a bit prices with hidden extras when ordered room service.

Friendly, efficient reception staff. The rooms are large, luxurious and very comfortable. We ate in the hotel restaurant and had a very enjoyable meal. Highly recommend this hotel.

A very modern hotel, very clean and tidy. The staff were very friendly and helpful. The hotel is in a very convenient location, especially for the price we paid. I will definatly be staying there again on our next trip to the capital.

Hotel was fantastic. Staff more than helpful. So polite and friendly. Nothing was too much h. Only down side was charged for room twice and now have to wait for accounts to refund. Paid via booking direct then had charge from hotel as well.

Arrived and room not ready, initial poor response but eventually sorted with upgrafe

We stayed for 1 night to combine with a show. There were 4 of us on an overnight stay with lunch booked at the Shard. The booking in time could have been an issue as our day was tightly packed in and we arrived before agreed check in. We expected to not check in but we were looked after by Helvia who very helpfully found us 2 rooms asap to off load our bags and this was very helpful. The hotel is cool, calm and comfortable. Slept like a baby with those excellent blackout blinds and breakfast was delicious. I would definitely recommend it and will hopefully stay again.

A very comfortable night. Great value and good room design

Hotel staff were very friendly and helpful room was very clean and comfortable had everything we needed, food was good, would stay there again.