Staff are pleasant and helpful. Room was clean basic, bed comfortable but on the small side.

Hotel was clean and the staff friendly, what more do you need?

Basic, but had everything we were looking for.

When we arrived at the Hotel at 945pm (we had emailed to let them know our arrival time) we were unable to have the twin room that we had requested as they said it wasn`t ready. He then came back and asked if we minded having a double room. As it was late we agreed to this. What I don`t understand is why when checking out is 11am in the morning why at 10pm at night the room isn`t ready. We were also asked to pay which struck me as a bit strange considering we had paid when booking through yourselves. Thankfully I had the paperwork with me. Apart from this they were very polite. The restaurant next door where you are able to get 15% discount on your breakfast with your room key was very disorganised. It took ages to get a menu and then a very long time before your breakfast arrived we didn`t eat together as our meals arrived separately. There are a lot of other cafes in the area that are cheaper and nicer to be honest.

Hotel is just 5 minute walk from Paddington Train and Tube stations. Small rooms but clean, comfortable and perfect just to get your head down for the night. Staff were very accommodating and friendly. Would have been nice to have tea/coffee in the room but able to purchase from reception so not a problem.

Clean hotel room, comfy bed, very friendly staff, great locatiom with easy access to central london attractions. Can`t ask for more for the very good price we paid in London.

Hotel is basic but very clean and modern with comfy beds. Ideallly located for Paddington Station and Underground. Staff were friendly, would definitely stay again.